Support
Website Content Editing
| You can edit your website with your browser by going to this address: "website/admin/". For example http://www.sitementrix.com/admin/. All functions of the Content Management System can be accessed via the Globe menu. Simply go to the globe in top right corner and click on help, this is where you will find the online manual, examples and videos. For our latest release of SiteMentrix we will be updating the help system daily. |
Help and how-to videos
On http://www.youtube.com/user/sitementrix you can find our help and how-to videos.
Lost your password?
If you have lost your admin password for your SiteMentrix website, you can easily reset it in the Customer Portal on http://portal.sitementrix.com/.
Domain and DNS
To make changes to your domain or DNS, simply log into your account in the Customer Portal. You can use the same login name as the login of your website.
Website redesigning
Here you can edit your site's web design, you will not lose any pages you have created with the Site Wizard Builder.
Report Problems
For non-urgent problems, please email us at mailto: support@sitementrix.com. E-mail support is a standard feature that comes with all SiteMentrix CMS websites. For urgent problems, please do not hesitate to call us with your support voucher at the phone number of one of our support centers:
| SiteMentrix Deutschland, Berlin (Wir sprechen Deutsch) | | +49.30 56796793 |
| SiteMentrix France, Versailles (Nous parlons français) | | +33.1 76380091 |
| SiteMentrix Nederland, Bosch en Duin (Wij spreken Nederlands) | | +31.30 6354058 |
| SiteMentrix United Kingdom, Clitheroe (We speak English) | | +44.1200 640027 |
| SiteMentrix USA, Illinois, Lake Forrest (We speak English) | | +1.224 3236963 |
Address
SiteMentrix
Baarnseweg 11
3735MK Bosch en Duin
The Netherlands
SiteMentrix is a trademark of ICT Waterproof BV
Finance
Our terms and conditions apply to all of our offers, legal relationships and agreements. All prices are in Euros and exclude VAT .
KVK number 33281429
VAT number NL8041.49.082.B.01
Bank account ABN Amro Bank 62.46.09.308 (IBAN NL03 ABNA 0624609308 BIC / SWIFT ABNANL2A)
Our usual rates can be found here.
Administrative changes
Customers are kindly requested to update their address whenever they change address. This can be done by logging into your account in the Customer Portal.
If you do not have a portal account, we kindly request you to send an email to mailto: support@sitementrix.com.
